Privacy Policy

Privacy Policy

1. Purpose and scope of information collection

The collection of customer information for customer management purposes relates to product purchase activities on the website and promptly handles situations that arise (if any).

The personal information collected will only be used in the sale of our products and to assist customers in the face of problems related to the purchase of the product.

Personal information that Hoangfoods Organic Co., Ltd collects includes:

  • First and last name
  • Telephone
  • Email

In addition to personal information, information about the service:

  • Product name
  • Order quantity

The company collects information about the number of visits, including the number of pages you view, the number of click links and other information related to the connection to the website. We also collect the information that your Web Browser uses every time you visit the website including: IP address, browser type, language of use, time and address that browser accesses.

2. Scope of use of information

The personal information collected will only be used by Hoangfoods Organic Co., Ltd. within the company and for one or all of the following purposes:

  • Customer support
  • Provide information related to the service
  • Order processing and providing services and information through our website at your request
  • We may send new product, service, information about upcoming events, or recruitment information if you sign up for an email notification.
  • In addition, we will use the information you provide to assist in customer account management; confirm and execute financial transactions related to your funds;

3. Time to store information

For personal information, Hoangfoods Organic Co., Ltd. only deletes this data if the customer requests, the customer requests to send an email info@hoangfoods.com

4. People or organizations may have access to personal information.

The subject has access to the customer’s personal information in one of the following cases:

  • Hoangfoods Organic Co., Ltd.
  • Partners signed contracts to perform part of the service for Hoangfoods Organic Co., Ltd.
  • These partners will receive information under the contractual agreement (may be part or all of the information depending on the terms of the contract) to assist users in using the services provided by the Company.
  • Provide to competent state management agencies upon request.

5. Address of the unit collecting and managing personal information

6. Means and tools for users to access and edit their personal data

Hoangfoods Organic Co., Ltd. does not collect customer information through the website, personal information of customers is collected via email contacting to order products and services sent to our email box: info@hoangfoods.com

You can contact the email address and the above phone number to ask Hoangfoods Organic Co., Ltd. to edit your personal data.

7. The mechanism for receiving and resolving consumer complaints relates to the misuse of personal information or the extent announced.

At Hoangfoods Organic Co., Ltd., the protection of your personal information is very important, you are assured that the information provided to us will be confidential. Hoangfoods Organic Co., Ltd. is committed to not sharing, selling or leasing your personal information to any other person.

We commit to using only your information in the following cases:

  • Improve the quality of service for customers
  • Settlement of disputes and complaints
  • When the law enforcement agency requests it.

Hoangfoods Organic Co., Ltd. understands that your rights in protecting personal information are also our responsibility. In any case of questions or comments relating to the company’s privacy policy, and in relation to misuse of personal information or the extent notified, please contact by telephone number 028 37584709 or email: info@hoangfoods.com.